Returns & Exchanges
At TV Store Online, we want you to be completely satisfied with your pop culture gear, which is why we offer a 30-day return policy for items in original, unworn condition. Whether it's the wrong size or not the right fit for your collection, we make the exchange process simple and fast.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided to ensure your package is tracked and handled correctly.
Package Your Items
Place the items in their original packaging with all tags attached, securely seal the box, and affix the return shipping label to the outside.
Receive Your Refund
Drop your package off at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing